Delivery
What are the delivery time slots?
- The time slots are 10am to 2pm and 2pm to 6pm.
Price of delivery fees?
Delivery fees are generally waived. However, charges may apply for certain restricted or outlying areas
Do you deliver to overseas?
At the moment, we deliver only within Singapore. We appreciate your understanding!
Payment Methods
How should I make payment for my order?
Payment can be made to our UEN: 201419715M.
Our name is Star Florist Pte Ltd.
Our name is Star Florist Pte Ltd.
What details should I include when I make the payment?
Kindly include the Order ID in your payment reference so we can accurately match the payment to your or.der
How can I make payment via bank transfer?
You may transfer the amount to our DBS account: 019-904698-7
(Star Florist Pte Ltd)
(Star Florist Pte Ltd)
Presale
What if the delivery location has restricted access?
Please ensure access details such as unit numbers, lobby access, security clearance, or recipient contact are provided.
Additional waiting time or redelivery charges of $10 may apply if access is restricted.
Additional waiting time or redelivery charges of $10 may apply if access is restricted.
Can I change my order after placing it?
Changes are subject to order status and preparation stage. Please contact us as soon as possible via +65 8907 8853.
Do you offer refunds or cancellations?
Due to the perishable nature of flowers, refunds or cancellations are not guaranteed once an order has been confirmed or prepared.
Please contact us as soon as possible via +65 8907 8853.
Please contact us as soon as possible via +65 8907 8853.













